returns

Email your order number and which pieces are going back to info@offseasonlabel.ca. We will send a return address and watch for it.

Anything worn, washed, altered, or missing its tags. Pieces marked final sale at checkout.

Return postage is yours unless the piece is faulty or we sent the wrong thing, in which case we cover it both ways.

Back to where the money came from. Interac refunds go to the address you sent from, usually within three business days of the parcel arriving. Original shipping is not refunded unless the piece was faulty.

We do not hold sizes. If you want a different size, return the piece and order the one you want — small runs sell through and waiting on an exchange usually means missing it.

If something fails that should not have — a seam, a zip, a print lifting in the first wash — email us with a photo. We will replace it or refund it, past thirty days included. Fabric softening and fading with wear is not a fault; heavyweight cotton is meant to do that.